Terms of Service

UrbanIT operates as a technology platform that connects customers with independent third-party restaurants and independent delivery drivers.

UrbanIT does not prepare food, employ drivers, or guarantee delivery times. All services are provided on an “as-is” basis.

By accessing or using UrbanIT’s website, mobile applications, or SMS services, you agree to these Terms. You must be at least 18 years old.

Orders, pricing, preparation, and food quality are determined solely by third-party restaurants. Delivery services are performed by independent contractors.

UrbanIT is not responsible for food allergies, preparation errors, delivery delays, or indirect damages.

Any disputes shall be resolved through binding arbitration under applicable U.S. law.

Last updated: January 26, 2026