We’re Here to Help

Whether you have a question, need assistance with an order, or want to provide feedback, our support team is ready for you.

Support Hours

Messages received outside of hours will be reviewed the next business day.

Tue – Sun 12:00 PM – 9:00 PM
Mondays Closed

How to Reach Us

In-App Support

Recommended for fastest service. Access via Help Center in dashboard.

Email Support

support@urbanit.com

Include order # and full name.

Send us a Message

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